Here are what just a few customers have had to say about our store!
"I have rented from Play It Again Music, and now currently own an instrument. The service I have received has been exceptional. Carol goes out of her way to please her clientèle. I cannot say enough about her expertise, honesty, and service!"
-Patti Neuman
Austin, TX
"I brought my daughters flute in for repair after having it fixed at another well known instrument shop. I was very pleased with the personal attention I received at Play It Again and they were able to fix the problem for a much lower cost. They know their instruments!"
-Sarah Ashworth
Austin, TX
"I first found Play It Again Music Center when I stepped into the
Musical Exchange located on North Loop back in 2000. Carol Scarlett,
owner of Play It Again Music, and music teacher is knowlegeable in all
things pertaining to band instruments, accessories, repair, and much
more! This woman is on the ball! I play flute and many times I've come
to her with repair needs and she's been able to whip out her set of
tools and make minor repairs on the spot. For more tedious jobs, she
sends the work out, which never takes long, is extremely reasonable and
she also provides me with a free rental during repair. When looking for
accessories, gifts, or that perfect, unusual, musical item, she's got
it! If she doesn't have it in stock, she's got loads of catalogs and
she'll help me hunt down items, order them, and follows up with me upon
their arrival. Play It Again Music Center has become a MUST for me
during the holidays, especially when I'm looking for handfuls of
stocking stuffers for musician friends. Last year I left with a bagful
of goodies that included bandanas, colorful pencils (even MOOD
pencils), magnets and yes, musical confetti. Space is limited but once
you get Carol started, she'll dig out all sorts of surprises. Her store
reminds me of that tale about the little big top from the exterior, and
once inside - it's HUGE! Recently Mr. Richard retired (we'll miss you
Richard) and Carol is taking over his old space (much needed) to
display her wonderful selection of used and new instruments, and the
glass display case is quickly filling up with much of her stock that's
been "hidden" to us in the past. Want to sell an old instrument? Carol
is the BEST at handling consignment sales, combining expert knowlege,
good judgement and friendly service. Want to have an instrument gold
plated? Carol's got someone reliable and reasonable she contracts to
for this service. I recently had my flute redone and the work came out
beautifully. On top of a great plating job, I learned that I get a free
"touch up". When having my flute gold plated, we learned it needed some
new pads and minor maintenance so I had that done, and again, learned
that the work came with a warranty. Want to try playing something
different and new? She'll rent instruments at a fair deal and who
knows? She might even throw in a mini-lesson to get you on your way. I
could go on and on about her wares, the service she provides, great
prices, etc. but it's better if you check her and the store out for
yourself. Tell her Renita sent you! Next time you need to find the
right gift for a musician friend, or have ANY need for the instrument
you play, go see Carol at Play It Again Music Center. You won't regret
it."
-Renita W.
Austin, TX